24/7 Space News
TRADE WARS
Amazon's French warehouses fined over employee surveillance
Amazon's French warehouses fined over employee surveillance
By Ornella LAMBERTI
Paris (AFP) Jan 23, 2024

France's data protection agency said Tuesday that it had fined Amazon's French warehouses unit 32 million euros ($34.9 million) for an "excessively intrusive" surveillance system to keep track of staff performance.

Amazon France Logistique monitored the work of employees in particular through data from scanners used by the staff to process packages, according to the agency, known by its initials CNIL.

Scanners alerted management of inactivity exceeding 10 minutes or the handling of packages and parcels "right up to the second", the CNIL said in a statement.

One surveillance method targeted by CNIL was the use of so-called "stow machine guns" to note if an article was scanned "too fast", or in less than 1.25 seconds.

It said workers were under constant pressure and had to regularly justify absences. Even the time between the employees' entry into the warehouse and the start of work was monitored.

The agency added that they were not adequately informed about the surveillance, with the data kept for 31 days.

The surveillance was deemed in contravention with the EU's general data protection regulation (GDPR), which imposes strict rules on companies for obtaining consent on how personal information is used.

The fine was equivalent to about three percent of the annual revenue at Amazon France Logistique, which reached 1.1 billion euros in 2021, for a net profit of 58.9 million euros.

Several thousand employees were affected by the systems, said the CNIL, which had opened its inquiry in 2019 following media articles and complaints by workers.

The watchdog said the fine was "nearly unprecedented" and not far from the CNIL's maximum four percent of revenue.

- 'Quality and efficiency' -

An Amazon spokesman said the company rejected the findings as "factually incorrect and we reserve the right to appeal", adding that such systems were needed "to guarantee security, quality and efficiency".

The company employs around 20,000 people overall on permanent contracts in France, with the warehouse workers spread over eight massive distribution centres.

David Lewkowitz, president of Amazon France Logistique, told AFP during a visit at its warehouse near Douai in northern France this month that the management tools were necessary for the precise handling of the tens of thousands of packages that move through the centres each day.

The "stow machine guns", for example, aim to ensure that employees are properly checking items for damage or other problems before they are scanned for shipping "in a manner that conforms with safety rules, in particular by ensuring proper postures", Amazon said in its statement.

Measuring "idle time", meanwhile, was not to control a worker's every movement but to ensure that any supply chain anomaly is quickly investigated and rectified.

But Amazon said that in response to the CNIL's findings it would deactivate the ability of the "stow machine guns" to signal handling speeds, and extend the "idle time" warnings to 30 minutes from 10.

ola-mng/js/lth

AMAZON.COM

Related Links
Global Trade News

Subscribe Free To Our Daily Newsletters
Tweet

RELATED CONTENT
The following news reports may link to other Space Media Network websites.
TRADE WARS
Poland, Ukraine leaders meet to renew diplomatic ties amid deal on trucker protests
Washington DC (UPI) Jan 22, 2024
Diplomatic relations between Ukraine and Poland appear to be improving after Monday's meeting in Kyiv between Poland's Prime Minister Donald Tusk and Ukranian President Volodymyr Zelensky. The two leaders met in what was Tusk's first visit to Ukraine days after Poland's government negotiated a suspension of a border blockade by Polish truckers, with Zelensky calling Tusk "a good friend" amid a rise in tensions under the previous Polish government that was voted out of office. The Polish ... read more

TRADE WARS
NASA, Partners to welcome private crew aboard Space Station

SpaceX and ESA collaborate on ISS mission featuring advanced german science experiments

First European takes off on commercial flight to Space Station

Turkey's first astronaut set to boost Erdogan's ambitions

TRADE WARS
Mexico Set for Space Sector Boost with New National Rocket and Space Center by Merida Aerospace

European crew poised for private mission to International Space Station

SpaceX completes second launch Sunday, sends more satellites into orbit

Rocket maker working on medium-lift model

TRADE WARS
Mars Express unveils potential water resource for future Mars missions at equator

So Many Textures, So Little Time: Sols 4070-4072

How NASA's Twin Rovers Changed Mars Science

Sols 4066-4070: Cracking Up

TRADE WARS
Yan Hongsen's future dreams as 'Rocket Boy'

China's Tianzhou 7 docks with Tiangong Space Station

China Prepares to Launch Tianzhou 7 Cargo Ship to Tiangong Space Station

Tianzhou 7 mission set to enhance operations at China's Tiangong Space Station

TRADE WARS
Momentus secures $4M through direct stock offering to institutional investor

Sidus Space Partners with ASPINA for Satellite Technology Demonstration on LizzieSat Mission

MEASAT Partners with SpaceX as Official Reseller for Starlink Services in Key Markets

Iridium announces Project Stardust for Global, Standards-Based IoT Connectivity

TRADE WARS
Novel color holographic 3D display offers enhanced viewing angle

Riot Games to slash 530 jobs; While 'Pokemon with Guns' proves a blast

Scientists trap krypton atoms to form one-dimensional gas

Mongolia on brink of mega mining deal with French multinational

TRADE WARS
Key moment in the evolution of life on Earth captured in fossils

ASU talk will examine ethical questions surrounding life in space

Study uncovers potential origins of life in ancient hot springs

Earth-sized planet discovered in 'our solar backyard'

TRADE WARS
New images reveal what Neptune and Uranus really look like

Researchers reveal true colors of Neptune, Uranus

The PI's Perspective: The Long Game

Webb rings in the holidays with the ringed planet Uranus

Subscribe Free To Our Daily Newsletters




The content herein, unless otherwise known to be public domain, are Copyright 1995-2024 - Space Media Network. All websites are published in Australia and are solely subject to Australian law and governed by Fair Use principals for news reporting and research purposes. AFP, UPI and IANS news wire stories are copyright Agence France-Presse, United Press International and Indo-Asia News Service. ESA news reports are copyright European Space Agency. All NASA sourced material is public domain. Additional copyrights may apply in whole or part to other bona fide parties. All articles labeled "by Staff Writers" include reports supplied to Space Media Network by industry news wires, PR agencies, corporate press officers and the like. Such articles are individually curated and edited by Space Media Network staff on the basis of the report's information value to our industry and professional readership. Advertising does not imply endorsement, agreement or approval of any opinions, statements or information provided by Space Media Network on any Web page published or hosted by Space Media Network. General Data Protection Regulation (GDPR) Statement Our advertisers use various cookies and the like to deliver the best ad banner available at one time. All network advertising suppliers have GDPR policies (Legitimate Interest) that conform with EU regulations for data collection. By using our websites you consent to cookie based advertising. If you do not agree with this then you must stop using the websites from May 25, 2018. Privacy Statement. Additional information can be found here at About Us.