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Silicon Valley idealism at odds with China market
By Glenn CHAPMAN
San Francisco (AFP) Aug 18, 2018

Google employees sign protest letter over China search engine: NYT
Washington (AFP) Aug 17, 2018 - Hundreds of Google employees have signed a protest letter over the company's reported work on a censor-friendly search engine to get back into China, The New York Times said Thursday.

The employees are demanding more transparency so they can understand the moral implications of their work, said the Times, which obtained a copy of the letter.

It has been signed by 1,400 employees and is circulating on the company's internal communications system, the newspaper said, quoting three people who are familiar with the document.

The letter argues that the search engine project and Google's apparent willingness to accept China's censorship requirements "raise urgent moral and ethical issues."

"Currently we do not have the information required to make ethically-informed decisions about our work, our projects, and our employment," they say in the letter, according to the Times.

Employee anger flared with a report this month in The Intercept that Google is secretly building a search engine that will filter content banned in China and thus meet Beijing's tough censorship rules.

Google withdrew its search engine from China eight years ago due to censorship and hacking.

The new project is said to be codenamed "Dragonfly."

The tech giant had already come under fire this year from thousands of employees who signed a petition against a $10-million contract with the US military, which was not renewed.

With the secret project, Google employees are reportedly worried that they might unknowingly be working on technology that could help China hide information from its people.

"We urgently need more transparency, a seat at the table, and a commitment to clear and open processes: Google employees need to know what we're building," the protest letter says, according to the Times.

At a townhall gathering of employees on Thursday, Google CEO Sundar Pichai said the firm was committed to transparency, and that while it was "exploring many options", it was "not close to launching a search product in China," the Financial Times reported, citing a person present at the meeting.

Pichai said Google's stated mission is "to organize the world's information," Bloomberg News reported, quoting a transcript of the employee meeting.

"China is one-fifth of the world's population. I think if we were to do our mission well, I think we have to think seriously about how we do more in China," he added, according to Bloomberg.

"I genuinely do believe we have a positive impact when we engage around the world and I don't see any reason why that would be different in China." Pichai said.

"We'll definitely be transparent as we get closer to actually having a plan of record here. We definitely do plan to engage more and talk more."

Google workers' outrage over the notion of censoring searches to appease Chinese officials highlights the dilemma US tech companies face in accessing the lucrative market.

Using technology to make the world better is a well-worn mantra in Silicon Valley, preached so strongly by internet companies such as Google and Facebook that it has become part of their identity.

That idealism has repeatedly run headlong into a wall of reality when it comes to internet firms needing to compromise with the interests of governments that have oppressive approaches to online activity.

"The tech industry had a utopian view of the world and of itself," said Irina Raicu, director of the internet ethics program at Santa Clara University in Silicon Valley.

"It's running up against its own narrative of how it holds certain values."

After portraying itself as a champion of making all the world's information freely available, Google would be hard-pressed to explain taking part in online censorship in China, according to Raicu.

Hundreds of Google employees were said to have signed a protest letter after reports that the company is working on a censor-friendly search engine to get back into China.

The employees are demanding to know more about the supposed "Dragonfly" project so they can weigh the moral significance of their work at the company.

"We are seeing technologists start to flex their power," Raicu said.

"They do want to change the world for the better, and this goes against that."

- 'Do no evil' -

Silicon Valley companies share global ethics challenges with other industries, but they face employee rebellion and user scrutiny because of having built images of being devoted to doing good, or at least "no evil."

Facebook is banned in China, but that has not stopped the leading online social network from exploring the potential to establish a beachhead there, even if only for an "incubator" that nurtures local entrepreneurs.

Facebook last year discretely released a photo sharing mobile application, named Colorful Balloons, in China. Two years ago, it reportedly worked on a censorship tool that would filter out posts on forbidden topics there.

Even Apple, the world's most valuable company, has had to make concessions in China, pulling items from its App Store and transferring control of cloud storage accounts of Chinese customers to a company there.

Meanwhile, Chinese internet firms such as Baidu, Tencent, Alibaba, and WeChat have thrived.

- Money over morals? -

Google and other publicly-traded US tech titans are legally obligated to maximize shareholder value, but being viewed as "oppression's little helper in China" can hurt their businesses along with their reputations, noted Human Rights Watch senior internet researcher Cynthia Wong.

Wong called on tech firms looking to do business in China to have plans in place to improve the censorship and the human rights situation, which she said has worsened since Google pulled out.

"Google wants to organize the world's information; Facebook wants to connect everyone," Wong said.

"I think the engineers really do believe in those missions, and that accounts for some of the difference in how Silicon Valley reacts than, say, the oil sector."

Google is among the Silicon Valley companies that pride themselves on open cultures in which workers are encouraged to share views, creating an environment ripe for employee activism when values seem compromised, according to Ann Skeet, senior director or leadership ethics at Santa Clara University.

"Google has led with this strong culture, and now has its own employees calling it on hypocrisy," Skeet said.

Employees, many of them Millennials, also feel a right to know how what they are working on is going to be used -- and to be able to decide whether to participate.


Related Links
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CYBER WARS
Google employees sign protest letter over China search engine: NYT
Washington (AFP) Aug 17, 2018
Hundreds of Google employees have signed a protest letter over the company's reported work on a censor-friendly search engine to get back into China, The New York Times said Thursday. The employees are demanding more transparency so they can understand the moral implications of their work, said the Times, which obtained a copy of the letter. It has been signed by 1,400 employees and is circulating on the company's internal communications system, the newspaper said, quoting three people who are f ... read more

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