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Facebook adding 3,000 people to screen out violent content
By Rob Lever
Washington (AFP) May 3, 2017


Facebook profit jumps as user base nears 2 billion
San Francisco (AFP) May 3, 2017 - Facebook on Wednesday reported its quarterly profit jumped just over $3 billion as its ranks of monthly users closed in on two billion.

The leading social network said it made a profit of $3.06 billion on $8.03 billion in revenue in the first three months of this year, posting increases of 76 percent and 49 percent, respectively, compared to the same period last year.

Meanwhile, the number of people using Facebook monthly increased 17 percent to 1.94 billion, according to the earnings report.

"We had a good start to 2017," Facebook co-founder and chief Mark Zuckerberg said in the release.

"We're continuing to build tools to support a strong global community."

Facebook bested high expectations for revenue but fell short on profit, Shares fell 1.9 percent $148.93 in after-market trades that followed release of the earnings figures.

The California-based company's shares had ended the trading day down less than a percent ahead of the earnings release and as it put out word of plans to hire an extra 3,000 staff to remove violent content like the gruesome killings and suicides broadcast on its video platform.

The move ramps up efforts by Facebook to filter content amid growing criticism of the social media giant for allowing the platform to be used to promote violence and hateful activity.

Increased hiring also promises to push up operating costs and eat into profit at the social network.

The world's biggest social network and a powerhouse in online advertising, Facebook has been working to diversify its revenue base as it expands into new areas such as messaging, artificial intelligence and virtual reality. But advertising still accounted for the vast majority of revenues, $7.86 billion

Facebook's family includes the fast-growing social network Instagram, the messaging applications WhatsApp and Messenger and Oculus, which makes virtual reality gear.

"At first glance, Facebook reported strong results, reflecting ongoing market share gains, the benefits of increasing monetization of Instagram, and increasing video ad contributions," Baird senior research analyst Colin Sebastian said in a note to investors.

"Given that Facebook growth remains healthy and robust, we believe any lingering concerns over user engagement and social competitors should dissipate."

According to research firm eMarketer, Facebook this year will generate $36.29 billion in digital ad revenue, up 35 percent over last year. That gives Facebook a 16.2 percent share of the worldwide digital ad market, behind Google's 33 percent.

That figure excludes the estimated $3.92 billion in revenue expected this year from Instagram.

Facebook said Wednesday it is hiring an extra 3,000 staff to remove violent content like the gruesome killings and suicides broadcast on its video platform.

The move ramps up efforts by Facebook to filter content amid growing criticism of the social media giant for allowing the platform to be used to promote violence and hateful activity.

"If we're going to build a safe community, we need to respond quickly," chief executive Mark Zuckerberg said on his Facebook page.

Zuckerberg's announcement came a week after a 20-year-old Thai man broadcast live video on the world's most popular social media platform, showing him killing his baby daughter before committing suicide.

The previous week, a US man dubbed the "Facebook Killer" shot himself to death after three days of a frantic nationwide manhunt.

The murder and a video sparked outrage across the world and renewed scrutiny of the growing number of grisly videos being posted on social media.

Facebook removed the footage hours after the attack. Zuckerberg acknowledged that the world's largest social network had a role to play in stemming the worrisome trend.

"We're working to make these videos easier to report so we can take the right action sooner -- whether that's responding quickly when someone needs help or taking a post down," Zuckerberg said.

The 3,000 new recruits, added over the coming year, will increase by two thirds the size of Facebook's community operations team, which currently numbers 4,500.

- 'We can do better' -

"We've seen people hurting themselves and others on Facebook -- either live or in video posted later," Zuckerberg said. "It's heartbreaking, and I've been reflecting on how we can do better for our community."

The additional reviewers will "help us get better at removing things we don't allow on Facebook like hate speech and child exploitation," he said.

"And we'll keep working with local community groups and law enforcement who are in the best position to help someone if they need it -- either because they're about to harm themselves, or because they're in danger from someone else."

Critics say the social network has been too slow to react to online violence, and questioned whether Facebook Live -- a strategic area of development for the company -- should be disabled, after several cases in which it was used to broadcast rapes.

Zuckerberg said Facebook has been working on better technology that can identify violent or inappropriate content -- and that its efforts to screen for acts of violence appeared to be paying off.

"Just last week, we got a report that someone on Live was considering suicide," he said.

"We immediately reached out to law enforcement, and they were able to prevent him from hurting himself. In other cases, we weren't so fortunate."

It was not immediately clear how and where Facebook would deploy the new monitors.

As Facebook approaches a global user base of two billion, it has been grappling with its role as a platform for sharing news as well as calls to violence and political propaganda.

The company has insisted it is not a "media company" that manages content seen by users, but it has faced growing calls to weed out "fake news" that may influence elections as well as "hate speech" barred in some European countries.

Last month, Facebook stepped up its security to counter efforts by governments and others to spread misinformation or manipulate discussions for political reasons.

Facebook also recently unleashed a new weapon in the war against "revenge porn" at the leading social network as well as the messaging services Messenger and Instagram.

rl-gc/oh

Facebook

INTERNET SPACE
US regulator vows to roll back 'net neutrality' rules
Washington (AFP) April 26, 2017
A top US regulatory official on Wednesday unveiled plans to roll back so-called "net neutrality" rules that require broadband firms to treat all online traffic equally. The announcement by Federal Communications Commission chairman Ajit Pai, appointed by President Donald Trump, signals a new round of wrangling over internet regulatory policy by seeking to reverse rules aimed at avoiding the ... read more

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