Subscribe to our free daily newsletters
. 24/7 Space News .




Subscribe to our free daily newsletters



AEROSPACE
BA flights disrupted for third day after IT crash
By Dario THUBURN
London (AFP) May 29, 2017


Passengers faced a third day of disruption at Heathrow on Monday as British Airways cancelled short-haul flights after a global computer crash that unions blamed on the outsourcing of IT services to India.

The embattled airline said it was cancelling 17 short-haul flights from Heathrow, Europe's busiest airport, but was aiming to operate a full long-haul schedule from the hub. It said it was operating a full service from Gatwick Airport.

Tens of thousands of passengers were left stranded over a busy holiday weekend in Britain after BA scrapped hundreds of flights worldwide.

The knock-on effects could continue for several days, with numerous flights still delayed.

The airline urged passengers on Monday to check their flight status online before travelling to the airport in a bid to avoid scenes seen over the weekend when people camped out at Heathrow overnight.

BA chief executive Alex Cruz told the BBC he would not resign over the disruption and said it had nothing to do with cutting costs.

He said it had been caused by a power surge that had "only lasted a few minutes" but the problem was that the back-up system had then not worked properly.

The GMB union, however, said the disruption "could have all been avoided" if BA had not cut hundreds of IT jobs in Britain and transferred the work to India.

The airline said it was making "good progress" on restoring normal service.

"As our IT systems move closer to full operational capacity, we will again run a full schedule at Gatwick on Monday and intend to operate a full long-haul schedule and a high proportion of our short-haul programme at Heathrow," a spokeswoman said.

"We apologise again to customers for the frustration and inconvenience they are experiencing and thank them for their continued patience," she said.

Cruz said that 75,000 passengers had been affected.

"We know that there have been holidays interrupted and personal events that have been interrupted and people waiting in queues for a really long time," he told Sky News.

"We absolutely profusely apologise for that and we are absolutely committed to provide and abide by the compensation rules that are currently in place."

- Shares dropping -

Some British media suggested Monday that BA could be hit with a bill of more than 100 million pounds (115 million euros, $128 million) for compensation costs for stranded passengers' food and accommodation.

BA cancelled all its flights out of Heathrow and Gatwick on Saturday after the IT failure, which shut down all of the carrier's check-in and operational systems and affected call centres and its website.

Passengers were asked to contact BA to locate their luggage, after many were forced to leave Heathrow without claiming their bags in chaotic scenes that saw queues snaking out of the airports.

Australian tennis player John Peers tweeted on Monday asking BA about his lost rackets, which he needs for the French Open.

"I'm playing at @rolandgarros tomorrow. @British_Airways any chance you can find and send my rackets from London to Paris please....," he wrote.

BA's outage came on a busy weekend in Britain, where Monday is a public holiday and many schoolchildren are beginning a week's holiday.

British Airways has suffered other IT glitches recently, leading to severe delays for passengers in July and September last year.

IAG, the parent group of British Airways and Spanish carrier Iberia, earlier this month reported a 74-percent slump in first-quarter net profit to 27 million euros ($30 million), due in large part to a weak pound.

Shares in IAG on the Madrid stock exchange were down by about 2.5 percent in afternoon trading.

AEROSPACE
Singapore's BOC Aviation orders six Airbus jets worth $1.05 bn
Singapore (AFP) May 26, 2017
Singapore-based aircraft leasing firm BOC Aviation said Friday it has ordered six new Airbus planes worth around $1.05 billion. The order comprises four planes from the A320 NEO family and two Airbus A330-900 aircraft, the leasing company said in a statement. "All six Airbus aircraft have been committed for lease to Portugal's flag-carrier TAP Portugal and will be delivered between 2018 ... read more

Related Links
Aerospace News at SpaceMart.com


Thanks for being here;
We need your help. The SpaceDaily news network continues to grow but revenues have never been harder to maintain.

With the rise of Ad Blockers, and Facebook - our traditional revenue sources via quality network advertising continues to decline. And unlike so many other news sites, we don't have a paywall - with those annoying usernames and passwords.

Our news coverage takes time and effort to publish 365 days a year.

If you find our news sites informative and useful then please consider becoming a regular supporter or for now make a one off contribution.

SpaceDaily Contributor
$5 Billed Once


credit card or paypal
SpaceDaily Monthly Supporter
$5 Billed Monthly


paypal only

Comment using your Disqus, Facebook, Google or Twitter login.

Share this article via these popular social media networks
del.icio.usdel.icio.us DiggDigg RedditReddit GoogleGoogle

AEROSPACE
Conch shells may inspire better helmets, body armor

MIT researchers engineer shape-shifting food

DARPA Picks Design for Next-Generation Spaceplane

SDL-Supported SmallSat Launched from International Space Station

AEROSPACE
Successful launch puts New Zealand in space race

Russia to create new Super-Heavy Class rocket after 2025

Neptune: Neutralizer-free plasma propulsion

Spaceflight buys Electron Rocket from Rocket Lab

AEROSPACE
Preparations Continue Before Driving into 'Perseverance Valley'

Schiaparelli landing investigation completed

HI-SEAS Mission V Mars simulation marks midway point

Deciphering the fluid floorplan of a planet

AEROSPACE
California Woman Charged for Trying to Hand Over Sensitive Space Tech to China

A cabin on the moon? China hones the lunar lifestyle

China tests 'Lunar Palace' as it eyes moon mission

China to conduct several manned space flights around 2020

AEROSPACE
Government space program spending reaches 62B dollars in 2016

New Target Date for Second Iridium NEXT Launch

Satellite industry supports FCC proposal to reduce internet regulations for service providers

AsiaSat 9 ready for shipment

AEROSPACE
New Zealand company partners with U.S. Army for engineered skin

Neutron lifetime measurements take new shape for in situ detection

One-dimensional crystals for low-temperature thermoelectric cooling

New theory predicts wetted area of droplets colliding with flat surface

AEROSPACE
Water forms superstructure around DNA, new study shows

How RNA formed at the origins of life

NASA Scientist Parlays Experience to Build Ocean Worlds Instrument

Scientists propose synestia, a new type of planetary object

AEROSPACE
Jupiters complex transient auroras

NASA's Juno probe forces 'rethink' on Jupiter

First Juno Science Results Supported by University's Jupiter 'Forecast'

New Horizons Deploys Global Team for Rare Look at Next Flyby Target




Memory Foam Mattress Review
Newsletters :: SpaceDaily :: SpaceWar :: TerraDaily :: Energy Daily
XML Feeds :: Space News :: Earth News :: War News :: Solar Energy News






The content herein, unless otherwise known to be public domain, are Copyright 1995-2017 - Space Media Network. All websites are published in Australia and are solely subject to Australian law and governed by Fair Use principals for news reporting and research purposes. AFP, UPI and IANS news wire stories are copyright Agence France-Presse, United Press International and Indo-Asia News Service. ESA news reports are copyright European Space Agency. All NASA sourced material is public domain. Additional copyrights may apply in whole or part to other bona fide parties. All articles labeled "by Staff Writers" include reports supplied to Space Media Network by industry news wires, PR agencies, corporate press officers and the like. Such articles are individually curated and edited by Space Media Network staff on the basis of the report's information value to our industry and professional readership. Advertising does not imply endorsement, agreement or approval of any opinions, statements or information provided by Space Media Network on any Web page published or hosted by Space Media Network. Privacy Statement