The 2025 ISG Provider Lens(R) Oracle Cloud and Technology Ecosystem report for Asia Pacific finds that organizations in the region are advancing cloud strategies as digital transformation initiatives mature and regulatory demands intensify. Enterprises in sectors such as banking, financial services and insurance (BFSI), manufacturing, healthcare, retail and the public sector are using Oracle platforms to fortify operational resilience, increase automation and improve decision-making.

"Enterprises in this region are moving beyond basic cloud migration toward deeper modernization of mission-critical systems," said Michael Gale, partner and regional leader ISG Asia Pacific. "Many see Oracle cloud solutions and services as powerful tools for improving business performance in increasingly complex and regulated environments."

Organizations in Asia Pacific are embedding generative AI and agentic automation into Oracle environments to automate finance, human resources, supply chain and customer experience processes, the report says. They are using the new technologies for predictive analytics, intelligent triaging and self-healing operations that reduce manual effort and improve response times. GenAI and agentic AI adoption is shifting from experimentation to production.

Sovereign cloud adoption is expanding across the region in response to data residency and other regulatory requirements, ISG says. Organizations in highly regulated sectors increasingly select Oracle deployment models that allow them to keep sensitive workloads to in-country while maintaining cloud scalability and automation. This approach enables public sector agencies, financial institutions and healthcare providers to modernize services while remaining compliant. Sovereign cloud architectures are becoming central to cloud strategies in markets such as Australia, Singapore and India.

Hybrid and multicloud architectures are now standard for large Asia Pacific enterprises managing diverse workloads and regional operations, the report says. Organizations are positioning OCI alongside other hyperscale platforms for workload portability, unified observability and cross-cloud data pipelines. These hybrid-by-design environments help enterprises balance performance, risk management and cost governance across markets. The model also reduces platform dependency while supporting consistent controls and visibility.

"Oracle Cloud adoption in Asia Pacific reflects a pragmatic focus on control, flexibility and operational value," said Sonam Chowla, senior lead analyst, ISG Provider Lens Research, and lead author of the report. "Enterprises are aligning cloud architectures with regulatory realities while embedding automation and intelligence where it delivers clear results."

The report also explores other trends shaping Oracle adoption in Asia Pacific, including increased use of cost governance frameworks and growing demand for modular cloud services among midmarket enterprises.

For more insights into the Oracle-related challenges faced by enterprises in Asia Pacific, along with ISG's advice for addressing them, see the ISG Provider Lens(R) Focal Points briefing here.

The 2025 ISG Provider Lens(R) Oracle Cloud and Technology Ecosystem report for Asia Pacific evaluates the capabilities of 29 providers across three quadrants: Professional Services, Managed Services and OCI Solutions and Capabilities.

The report names Accenture, Cognizant, Deloitte, HCLTech, Infosys, LTIMindtree, TCS, Tech Mahindra and Wipro as Leaders in all three quadrants. It names KPMG and PwC as Leaders in two quadrants each and Capgemini as a Leader in one quadrant.

In addition, IBM is named as a Rising Stars - a company with a "promising portfolio" and "high future potential" by ISG's definition - in one quadrant.

In the area of customer experience, Cognizant is named the global ISG CX Star Performer for 2025 among Oracle Cloud and Technology Ecosystem providers. Cognizant earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence? program, the premier quality recognition for the technology and business services industry.

The 2025 ISG Provider Lens(R) Oracle Cloud and Technology Ecosystem report for Asia Pacific is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens? Research

The ISG Provider Lens(R) Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

About ISG

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.

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Contact

Press Contacts:Laura Hupprich, ISG+1 203-517-3100[email protected] Julianna Sheridan, Matter Communications for ISG+1 978-518-4520[email protected]

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