Subscribe free to our newsletters via your
. 24/7 Space News .




WATER WORLD
Japan high-tech toilet maker eyes global throne
by Staff Writers
Tokyo (AFP) Nov 19, 2012


They are found in more than two-thirds of Japanese households and visitors to the country have marvelled at their heated seats, posterior shower jets and odour-masking function.

But for the company that has sold over 30 million high-tech toilets, commonly known as Washlets, global lavatory domination remains elusive, especially among shy US consumers.

"It's because of the cultural taboo over talking about toilets," said Hiromichi Tabata, head of the international division at Washlet-maker TOTO, a company that also makes bath tubs, kitchen taps, basins and plumbing fixtures.

"Americans avoid talking about those kinds of things so we can't expect success from word-of-mouth, even if they recognise our products are excellent.

"Many celebrities say they love the Washlet when they visit Japan, but the fervour is temporary," he added.

Pop diva Madonna gushed about Japanese culture during a 2005 visit and pointed to the Washlet as a key draw, saying "I've missed the heated toilet seats" -- the kind of free marketing most companies dream about.

For a nation that claims globally recognised brand names such as Sony and Toyota, the Washlet's relative lack of overseas presence comes as a surprise to many foreign visitors, even if they're initially baffled by its dizzying array of functions and Japanese signage.

In technology and hygiene-obsessed Japan, where restaurants provide a steaming hot towel for customers' hands, they're found in public toilets, office lavatories and over 70 percent of Japanese households.

"We thought that Japanese people, who are clean freaks, would like the idea of the Washlet," said spokeswoman Atsuko Kuno.

But when it hit the market in the booming 1980s, the high-tech toilet wasn't an immediate success in conservative Japan either.

Some viewers were irate over a 1982 television commercial for the newly-released Washlet which featured a girl trying to wipe black paint off her hand with paper, making a mess in the process.

"Paper won't fully clean it," she told viewers. "It's the same with your bottom."

But the provocative marketing eventually paid off by putting the unique toilets into the minds of consumers.

TOTO designed its Washlet by asking hundreds of its employees to test a toilet and mark, using a string stretched across the bowl and a piece of paper, their preferred location for the water jet target area.

The Washlet's functions, laid out on a computerised control panel with pictograms, include water jets with pressure and temperature controls, hot-air bottom dryers and ambient background music.

Another function produces a flushing sound to mask bodily noises -- a hit among the easily-embarrassed -- while some models have a lid that automatically swings open when users enter the restroom.

Others feature seats and lids that glide back into horizontal position, possibly solving gender battles over flipped-up toilet seats in the home.

Business continues to be robust for the toilet maker, whose rivals in the key domestic market include Lixil Group.

In the full-year to March 2012, TOTO posted a net profit of 9.27 billion yen ($114 million) on global sales of 452.7 billion yen, up 4.4 percent from a year earlier.

But only about 14 percent of that revenue figure was from overseas sales.

Despite the challenges in reaching foreign consumers, tapping the hotel market has met with some success, executives say, while China and other East Asian nations have seen growing demand "because they have cultures similar to Japan", Tabata said.

Localising products is also key.

Washlets sold in tropical markets such as Indonesia don't come with heated seats and blast lukewarm water into users' nether regions instead of the hot spray offered in chillier climes.

Despite the Washlet's relatively expensive price tag -- the cheapest sells for about $900 -- TOTO executives figure that liberal Europeans are a hugely promising bet, especially now that a Swiss rival is selling a similar product.

"We expect Europe will eventually get used to the idea of a heated toilet seat with warm water," Tabata predicted.

Monday is World Toilet Day, a day designed to raise awareness of the plight of people around the world without access to adequate sanitation. www.worldtoiletday.org

.


Related Links
Water News - Science, Technology and Politics






Comment on this article via your Facebook, Yahoo, AOL, Hotmail login.

Share this article via these popular social media networks
del.icio.usdel.icio.us DiggDigg RedditReddit GoogleGoogle








WATER WORLD
Water tensions overflow in ex-Soviet Central Asia
Dushanbe, Tajikistan (AFP) Nov 20, 2012
The ex-Soviet states of Central Asia are engaged in an increasingly bitter standoff over water resources, adding another element of instability to the volatile region neighbouring Afghanistan. Plans in mountainous but energy-poor Tajikistan and Kyrgyzstan for two of the world's biggest hydro-electric power stations have enraged their powerful downstream neighbour Uzbekistan which fears losin ... read more


WATER WORLD
China's Chang'e-3 to land on moon next year

Moon crater yields impact clues

Study: Moon basin formed by giant impact

NASA's LADEE Spacecraft Gets Final Science Instrument Installed

WATER WORLD
Martian And Terran History Finding a common denominator

Meteorites reveal warm water existed on Mars

NASA Rover Providing New Weather and Radiation Data About Mars

CU LASP package ready for MAVEN integration bound for Mars

WATER WORLD
NASA Selects Information Technology Flight Operations Support Contract

SciTechTalk: All work and no play?

Get some bed rest - all 21 days of it

Latest China military hardware displayed at airshow

WATER WORLD
Mr Xi in Space

China plans manned space launch in 2013: state media

China to launch manned spacecraft

Tiangong 1 Parked And Waiting As Shenzhou 10 Mission Prep Continues

WATER WORLD
Three ISS crew return to Earth in Russian capsule

Station Crew Off Duty After Undocking

Space station command changes

Russia restores space contact after cable rupture

WATER WORLD
France, Germany seek Ariane compromise at ESA space meet

ILS Launches the EchoStar XVI Satellite

Arianespace's fourth Spaceport mission with Soyuz ready for fueling

Ariane 5's sixth launch of 2012

WATER WORLD
Rare image of Super-Jupiter sheds light on planet formation

Astronomers Directly Image Massive Star's 'Super-Jupiter'

NASA's Kepler Wraps Prime Mission, Begins Extension

Lowell astronomer, collaborators point the way for exoplanet search

WATER WORLD
Bug repellent for supercomputers proves effective

Keeneland Project Deploys New GPU Supercomputing System for the National Science Foundation

Lockheed Martin Expands Range Of Cloud Computing Services for UK Government

Invisibility cloaking to shield floating objects from waves




The content herein, unless otherwise known to be public domain, are Copyright 1995-2014 - Space Media Network. AFP, UPI and IANS news wire stories are copyright Agence France-Presse, United Press International and Indo-Asia News Service. ESA Portal Reports are copyright European Space Agency. All NASA sourced material is public domain. Additional copyrights may apply in whole or part to other bona fide parties. Advertising does not imply endorsement,agreement or approval of any opinions, statements or information provided by Space Media Network on any Web page published or hosted by Space Media Network. Privacy Statement